The Small Claims Tribunals (SCT) of the State Courts resolve specific types of low-value disputes between consumers and suppliers in a quicker and less expensive way than if the same dispute went for a civil trial.
Common types of small claims include disputes that involve goods, services or residential tenancy agreements not exceeding 2 years. The claim limit is $20,000 (or $30,000 if there is a Memorandum of Consent (DOCX, 38 KB) signed by both parties).
If you have received a Notice of Consultation for a small claims case, someone has filed a claim against you with the SCT.
You are the respondent. The person who filed the claim is the claimant.
You must attend the scheduled consultation in court. If you do not turn up, the SCT may make an order against you.
This is the process for responding to a claim filed against you.
Resolve the dispute online
You and the claimant may choose to resolve the dispute online through eNegotiation or eMediation. If you reach an agreement, you do not need to attend court. This may speed up the small claims process.
If the dispute is not resolved, you will attend a consultation with a registrar. If you are not able to settle the case at the consultation, your claim may proceed to a hearing before a tribunal magistrate, who will decide the outcome of the claim.
File an application, if needed
You may file an appeal against a small claims order in some cases. If you missed a court session, you may apply to set aside an order made in your absence.